General
General information
- What websites do you offer support of?
- Submitting Support Requests
- Viewing Submitted Requests
- Managing Your Support Profile
- Navigating the Support Information Center
- Making Suggestions
Access
Memberships
- About Private and it’s network of sites
- What’s included in my PRIVATE membership?
- What's included in my Trial Membership?
- As a member, do I have unlimited downloads?
- Where can I find the magazines?
- Can I get all your paysites with one subscription?
Technical issues
- How to Download
- I can't Download a movie
- Downloads or Streaming are slow
- Which are the available formats for Download?
- I can't find the 4K Download Option
- Which web browsers are recommended?
Billing
- How Will Charges Appear On My Card?
- How often will I be charged for my membership?
- How Can I Cancel My Membership?
- I do not have a Credit Card, Can I Join?
- Can I select a specific biller?
- Can I Pay with PayPal?