Submitting Support Requests

If you've read through our knowledge base and still haven't found what you are looking for, or you simply prefer to contact us for assistance there are different ways you can do so:

-Email us at support@private.com

-Submit an online request; please click ''Submit a request'' in the upper right hand corner (or go to https://support.private.com/hc/en-us/requests/new) fill in the form and click Submit.

You can submit an online request whether or not you have a Support account (Support account is not automatically created with your membership)

Please check our related article Viewing Submitted Requests